What is BRAWNVR LLC?

BRAWNVR LLC is a company specializing in providing high-quality yoga products, committed to bringing users an exceptional experience.

How to place an order?

You can browse products on our website and select items that interest you. After adding the items to your cart, follow the prompts to complete the checkout.

How long does order processing take?

All orders will be processed and shipped within 1-3 business days. You will receive a confirmation email with tracking information once your order is processed.

Can I cancel my order?

If your order has not yet shipped, please contact us as soon as possible so we can process your cancellation request. Once an order has been shipped, it cannot be cancelled.

How do I check my order status?

After your order has shipped, you will receive a confirmation email with tracking information. You can use the link in the email to check your order status.

What if I receive a defective product?

Please contact us within 30 days of receiving the product, providing your order number and a description of the defective product (including photos if necessary). We will provide a return and exchange service.

How long does it take to process a refund?

For defective products that meet the return criteria, we will process your refund within 5-7 business days of receiving the returned item. The refund will be returned to the original payment account.

Do I need to pay for return shipping?

If the return is due to a product defect, BRAWNVR LLC will cover the return shipping costs.

Do you offer international shipping?

Currently, we only support shipping within the United States. We are considering adding international shipping services in the future, so please stay tuned.

How can I contact us?

If you have any questions, please contact us using the following methods:

Address: 5629 Medicus Ln, Hope Mills, NC, 28348

Phone: 984-378-9804

We will get back to you as soon as possible.