Thank you for choosing BRAWNVR LLC! We are committed to providing you with high-quality products and excellent service. Please read our refund and return policy carefully before purchasing.

1. One-Time Sale
   Please note that all products are for one-time sale unless defective. Non-defective products cannot be returned or exchanged.
2. Product Defects
   If you receive a defective product, please contact our customer service team within 30 days of receiving the item. We will provide a return or exchange service depending on the specific circumstances. Please ensure you provide the following information:

Order Number
Description of the defective product
Photo evidence (if applicable)

3. Refund Processing
   For defective products that meet the return conditions, we will process your refund within 5-7 business days of receiving the returned item. The refund will be returned to the original payment method. Please note that processing time may be delayed depending on the payment institution.
4. Return Shipping Costs
   If the return is due to a product defect, BRAWNVR LLC will cover the return shipping costs. We will provide you with a prepaid return label.
5. Order Cancellation

If you wish to cancel an unshipped order, please contact our customer service team as soon as possible. We will process your cancellation request before the order is shipped. Once an order has been shipped, it cannot be cancelled.

6. Contact Us

For any questions regarding our refund and return policy, or to request a return or exchange, please contact us:

Company Name: BRAWNVR LLC
Address: 5629 Medicus Ln, Hope Mills, NC, 28348
Phone: 984-378-9804

We appreciate your understanding and support and look forward to providing you with better service!